Privacy policy

Last updated: July 2025

Nordisk Mood is based in Finland and offers made-to-order products through Shopify and Printify. We value your privacy and are committed to protecting your personal information in accordance with the EU General Data Protection Regulation (GDPR).

1. Information We Collect

To fulfill your order and provide support, we collect the following information (provided via Shopify):

  • Your name, email address, postal address, and payment information
  • Order details and communication history
  • Optional custom information (if you request personalization)

2. Why We Collect This Information

We use your data to:

  • Process and deliver your orders
  • Provide customer service and support
  • Comply with legal and tax obligations
  • Improve our services and prevent fraud

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract – to complete your order
  • Legal obligation – for accounting and compliance
  • Legitimate interest – to improve our services

4. Information Sharing

We only share your data when necessary and with trusted service providers:

  • Shopify – our e-commerce platform
  • Printify – our print-on-demand partner
  • Delivery providers – to ship your order
  • Payment processors – to handle transactions

5. Data Retention

We retain your personal information for as long as necessary to provide our services and to comply with legal requirements. Typically, we store order-related data for 6 years.

6. Data Transfers Outside the EU

Some data may be processed outside the EU (e.g., by Shopify or Printify servers). These transfers are protected through recognized safeguards such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses (SCCs).

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to certain processing
  • Restrict how we use your data
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at:
📧 info@nordiskmood.com

8. Cookies

Our store uses cookies provided by Shopify to enable basic site functionality, analytics, and a smoother shopping experience. You can manage cookies in your browser settings.

We reserve the right to update this policy as necessary. Thank you for trusting Nordisk Mood.